Customer Service Representative

Do you enjoy making people happy?

Do you want to be an integral part of an organization that is going places?

Part Time, Hourly Position (with Option for Full Time Hours)

Wage: Wages vary based on qualifications and experience. Please contact us for more information!
Location: positions available at at all of our facilities

We are looking to expand our team of Customer Service Representatives; a team of organized and motivated individuals who are passionate about maintaining high quality programs and continuing to grow the business.  Our staff is our biggest asset! We strive to maintain a positive, high-energy working environment where both our staff and students can thrive!

Are you up for a challenge? Making Waves could be the place for you!

We want to hear from you, if you:

  • Are friendly and outgoing
  • Are organized and detail oriented
  • Have strong language and communication skills
  • Can add to the positive culture we have created at Making Waves
  • Can work independently with minimal direction and show some initiative!
  • Are proactive, organized and able to prioritize your work
  • Have a flexible schedule with the ability to work evenings and weekends

Major Responsibilities of this position will include:

  • Interacting with clients and staff
  • Problem solving for clients and ensuring client satisfaction
  • Enrolling swimmers and taking payments
  • Daily administrative tasks
  • Assisting in ongoing administrative projects
  • Adherence to MWSS Guidelines
  • Selling the MWSS Program

What Making Waves can offer you:

  • Competitive Wages
  • Our Culture- this a great place to work!
  • Flexible Scheduling
  • Be part of a rapidly growing company

Making Waves is an equal opportunity employer and we encourage applications from all qualified individuals.  Making Waves is committed to providing accommodations for people with disabilities.  If you require accommodations please let us know and we will be happy to work with you to meet your needs. Preference will be given to applicants with experience in the aquatic industry.  Please submit your resume online.  Successful candidates must be available to work a flexible schedule including evenings and weekends.  We thank all who apply, however, only those candidates selected for an interview will be contacted.